Complaints &
Investors Charter
Complaint Board
Sr No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending# | Pending complaints > 3months | Average Resolution time^(in days) |
---|---|---|---|---|---|---|---|
1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
2 | SEBI (SCORE S) | 0 | 0 | 0 | 0 | 0 | 0 |
3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
Grand Total |
#Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
NOTE:
1. Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Client Servicing Team on mazhar@chartviewindia.in.
2. Clients can write to the research analyst at mazhar@chartviewindia.in if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching research analyst.
3. In case you are not satisfied with our response you can lodge your grievance with SEBI at www.scores.gov.in or you may also write to any of the offices of SEBI.
NOTE:
1. Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Client Servicing Team on mazhar@chartviewindia.in.
2. Clients can write to the research analyst at mazhar@chartviewindia.in if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching research analyst.
3. In case you are not satisfied with our response you can lodge your grievance with SEBI at www.scores.gov.in or you may also write to any of the offices of SEBI.
Trend of monthly disposal of complaints
Sr No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | December, 2021 | 0 | 0 | 0 | 0 |
2 | Nov, 2021 | 0 | 0 | 0 | 0 |
3 | Oct, 2021 | 0 | 0 | 0 | 0 |
4 | Sept , 2021 | 0 | 0 | 0 | 0 |
5 | August , 2021 | 0 | 0 | 0 | 0 |
Grand Total |
Trend of annual disposal of complaints
Sr No. | Year | Carried forward from previous month | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | 2020-21 | 0 | 0 | 0 | 0 |
2 | 2019-20 | 0 | 0 | 0 | 0 |
3 | 2018-19 | 0 | 0 | 0 | 0 |
Grand Total |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
#Inclusive of complaints pending as on the last day of the year.